Terms & Conditions
Introduction
This site is operated by Skill on Net Ltd, registered in Malta (Reg. No. C50024), under UKGC gaming license account number 39326.
London, NW6 3BT
United Kingdom
75 Abate Rigord Street
TA'XBIEX, XBX 1120, Malta
All transactions are secured with SSL encryption. Customer data is confidential and never sold to third parties.
All telephone calls are digitally recorded and may be used as evidence at our sole discretion.
These T&Cs are written in English. If translated, the English version always takes precedence.
Legal Requirements for Playing
You must be at least 18 years old, or the minimum legal age in your jurisdiction. Underage gambling is illegal.
Only players from Great Britain are permitted to play on this casino.
Accepted Proof of Age Documents
- Copy of passport
- Copy of driving licence
- Copy of an official government-issued ID
Real Money Mode & Practice Mode
Real money is wagered and won. Requires a funded account. Minimum/maximum limits apply based on deposit method and history.
No real money involved. Practice funds have no monetary value and cannot be transferred or redeemed. We recommend trying Practice Mode before playing for real.
User Accounts
Account Types
| Account Type | Deposit Required? | Key Requirement |
|---|---|---|
| Practice Account | No | Name, email and password only. Funds have no monetary value. |
| Bonus Account | No | Name, validated email, address and contact details required. |
| Real Money Account | Yes | Minimum deposit required. Subject to change. |
Your account is strictly for your own private use. You are responsible for all transactions made using your username and password.
Any attempt to register multiple accounts to gain bonuses will result in account suspension, bonus removal and winnings being voided.
Deposits
Deposits are effective immediately upon confirmation from the payment processor (except Wire Transfer).
We verify details via automated service before you can deposit. If this fails, ID and a utility bill must be uploaded via My Account.
Deposits must be from a payment source where you are the named account holder. Third-party deposits are not permitted.
Withdrawals
We aim to process all withdrawals within a few hours. Once processed, funds are sent immediately to your account.
Withdrawal requests must be submitted via the withdrawal page in the casino software. Email/phone requests are not accepted.
Withdrawal Charges
| Method | Charge | Minimum |
|---|---|---|
| Wire Transfer | £10.00 Free over £500 | £50 |
| Cards | No charge | — |
| Online Wallets | No charge | — |
Currencies
Accounts default to GBP. If your first deposit is in another supported currency, your account currency updates automatically.
Artificial Intelligence Software
Inactive Accounts
| Condition | Action |
|---|---|
| No account access for 12 consecutive months | Account deemed inactive |
| Inactive account with balance | £5/month inactivity fee deducted |
| Balance insufficient for fee | Balance fully depleted — no further charges |
| Balance already zero | No fee charged |
| VIP Points unused | Removed after 180 days of being granted |
Responsible Gaming
Set daily, weekly or monthly limits in the Cashier. Decreases apply immediately; increases have a 24-hour delay.
Take a break of 24 hours or 1–6 weeks. Applies to this account only. Automatically reactivates on expiry.
Minimum 6 months, up to 5 years. Applies to all known accounts on our licence. Requires phone/in-person request to reactivate.
Customer Complaints
Complaints should be submitted in writing to our Customer Support Department including: account username, full name, detailed explanation, and specific dates/times.
Contact Customer Support as soon as reasonably practicable.
Escalate to a manager/supervisor. Decision provided within 96 hours.
Contact eCOGRA (UKGC-authorised ADR). Their ruling is binding. At least 2 weeks must have passed since the issue began.
Account Termination & Suspension
We may suspend your account without prior notice if fraudulent activity is suspected.
We may terminate your account for any reason. You will be notified and reasons provided. Existing contractual obligations will be honoured.
Governing Law
Limitation of Liability
We are not liable for damages arising from downtime, technical disruptions, errors or data loss, unless such loss arose directly from a failure in our systems — in which case our total aggregate liability shall not exceed the amount of wagers placed in respect of the relevant liability.
Segregated Funds
Customer funds are held separately from company funds in a segregated Players Account at Barclays Bank. This meets the Gambling Commission's requirements for 'medium protection' — all steps have been taken to protect funds in insolvency, though absolute guarantee cannot be given.
Read more at GamblingCommission.gov.uk →Prohibited Practices
Prohibited practices constitute a material breach of these Terms. We take all reasonable steps to detect and prevent them.
- Wonging, Opposite Betting, Perfect Pair Counting
- Dragon Tiger Suited Tie Counting
- Any card counting or tracking technique
- Collusion with other players to defraud us
- Withholding of full or partial account balance
- Recovery of deposits, bonuses and winnings
- Account closure across all Operator Group companies
- Legal action where applicable
Bingo-Specific Terms (Sections 37–44)
Tickets
- Maximum 300 tickets per game (subject to configuration)
- Free Tickets have zero cash value until redeemed in a qualifying game
- Free Tickets cannot be used in Cash Only rooms or Mini Bingo games
- All ticket sales are final — refunds only if the game is cancelled by us
- Interrupted games not finished within 90 days are terminated and the stake refunded
Jackpot Types
| Type | How It Works | Community Share? |
|---|---|---|
| Progressive (PJP) | Grows with each game played until won. Contribution % from each wager added to pot. | No |
| Fixed (FJP) | Set value, not influenced by wager. Won on required pattern in set number of calls. | No |
| Community Progressive (CPJ) | Like PJP but includes a community share split equally or proportionally among all participants. | Yes |
| Community Fixed (CFJ) | Like FJP but includes a community share split equally or proportionally among all participants. | Yes |
Pre-Bought Tickets
- Funds are withdrawn at time of purchase — not at game time
- Pre-ordered tickets are non-refundable once purchased
- We reserve the right to cancel pre-orders and refund the balance
- If the jackpot is won before your pre-ordered game plays out, the game continues with a new jackpot